Saturday, 24 August 2002

Avoiding conflict...

"The definitive study of conflict avoidance, and its consequences, was Irving Janis’ famous analysis of the Bay of Pigs disaster. John F Kennedy presided over a cabinet made up of people with formidable and robust intelligence. Yet these great minds managed to persuade themselves of the efficacy of invading Cuba - a decision that with hindsight was absurdly dangerous. Janis studied how the group managed, subtly, to suppress doubts and concerns - creating the illusion of unanimous enthusiasm for a project where really there was no consensus. They had the illusion of trust, but not the reality."

Source: John Moore 'The value of trust'.

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